Inclusive communications overview

Promoting and implementing inclusive communication

By adopting inclusive communication, a society shows how it values, respects and includes people with communication support needs. This approach recognises that people communicate in many different ways and the environment must support this.

RCSLT has identified promoting and supporting the implementation of inclusive communication as a priority area for action in the RCSLT strategic plan, 2015-2018, with a new position paper published in September 2016.

Our aim is to highlight:

  • what RCSLT means by inclusive communication and why its implementation is vital
  • professional, regulatory, legal and human rights reasons why you have a responsibility, wherever you work, to promote and support its implementation at individual, service and population levels
  • evidence and resources you can use in collaboration with others to make sure inclusive communication is put into practise.

View inclusive communication sections

Due to the structure of the current RCSLT website we are unable to make these webpages as accessible as the authors’ content suggests. The RCSLT is currently undertaking a major review of its website and this review will include addressing accessibility issues.

Other relevant section on RCSLT website


APPG on Speech and Language Difficulties meeting – July 2017

The work of No Wrong Door, North Yorkshire County Council’s model around ‘Rethinking care for adolescents’ was the theme of the All-Party Parliamentary Group (APPG) on Speech and Language Difficulties meeting on 12 July 2017.

The presentation about No Wrong Door was delivered by Janice Nicholson, No Wrong Door’s Group Manager, and Anne Elliott, the Professional Lead for Speech and Language Therapy at Harrogate and District NHS Foundation Trust.

More information about No Wrong Door is accessible here and here.

The Department for Education has recently published an evaluation of No Wrong Door undertaken by Loughborough University.

Among key findings, the evaluation reports that the estimated cost savings associated with the work of the communication support workers (speech and language therapists) to carry out speech and language assessments and provide support to meet speech, language and communication needs is just over £300,000 per annum.

For more information, please contact us.



A series of factsheets about how speech and language therapy transforms lives in different settings and clinical areas.

SLT work settings

Speech and language therapists work in the following settings:

  • Education - mainstream and special schools - courtrooms, youth offending teams, prisons, young offenders' institutions.
  • Justice - courtrooms, youth offending teams, prisons, young offenders' institutions.
  • Health - community health centres, hospital wards, outpatient departments.
  • Children's centres
  • Day centres
  • Care and residential home
  • Clients' homes
  • Independently/in private practice

Speech and language therapists work with babies, children and adults:


  • Feeding and swallowing difficulties



Communication or eating and swallowing problems following neurological impairments and degenerative conditions, including: